Purchasing Concerns

Q. Where can I purchase The New You Recovery Kit products?
The New You Recovery Kit is solely found on www.thenewyourecoverykit.com

 

1. May an order be placed without an account?
   Setting up an account with The New You Recovery Kit is beneficial to our clients for several reasons; however, it is not necessary for purchase. Please move forward with guest checkout.
2. .How can I find out about restocks? If you are seeking a discontinued product, please see the section regarding our policy on the discontinued merchandise. If it is a sold-out item, please be aware that we restock merchandise every two weeks.
3. How often do you restock merchandise?
   Restocks are done on a bi-weekly basis.
4. Can I cancel my order once I made a purchase?
   Orders are not allowed cancellations after 24 hours.
5. How can I change my address after I placed an order?
   You may email customer service at salessupport@thenewyouyrecoverykit.com. 

Address corrections require a $7.00 processing fee.

NOTE: All emails will receive a response within 24-48 hours.

 Payment

1. What forms of payment can I use?
   The New You Recovery Kit may be purchased using Mastercard and Visa, We do not accept returns, exchanges or refunds. All Sales Are Final.
2.  How many items can I buy in one purchase?
   There are no limitations on purchasing at this time.