Purchasing Concerns
Q. Where can I purchase The New You Recovery Kit products?
The New You Recovery Kit is solely found on www.thenewyourecoverykit.com
-
May an order be placed without an account?
Setting up an account with The New You Recovery Kit is beneficial to our clients for several reasons; however, it is not necessary for purchase. Please move forward with guest checkout. - .How can I find out about restocks? If you are seeking a discontinued product, please see the section regarding our policy on the discontinued merchandise. If it is a sold-out item, please be aware that we restock merchandise every two weeks.
-
How often do you restock merchandise?
Restocks are done on a bi-weekly basis. -
Can I cancel my order once I made a purchase?
Orders are not allowed cancellations after 24 hours. -
How can I change my address after I placed an order?
You may email customer service at salessupport@thenewyouyrecoverykit.com.
Address corrections require a $7.00 processing fee.
NOTE: All emails will receive a response within 24-48 hours.
Payment
-
What forms of payment can I use?
The New You Recovery Kit may be purchased using Mastercard and Visa, We do not accept returns, exchanges or refunds. All Sales Are Final. - How many items can I buy in one purchase?
There are no limitations on purchasing at this time.